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Showing posts from November, 2017

Customer engagement tips

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Customer engagement is the emotional connection between a customer and a brand. Highly engaged customers buy more, promote more, and demonstrate more loyalty. Providing a high-quality customer experience is an important component of your customer engagement strategy. Marketers now need to provide real-time, personalized experiences that reach customers just as they need them. Businesses need to provide an unbroken and highly relevant conversation across channels, responding to and even anticipating customers’ ever-evolving needs. In today’s terms, this is known as “customer engagement,” and it can take many forms. It’s the promotion that pops up when a customer passes a store selling a product he’s likely to want at that particular time. It’s the mobile alert on exactly when an order will be delivered. In other words, it’s about providing customer engagements that are relevant, convenient, responsive, and reliable. Here are seven customer engagement strategies that can

The phycology behind video marketing

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Internet Video Traffic will be over 80% of all consumer internet traffic in 4 yrs. do you want a piece of this pai ? If you’ve been following digital marketing trends, it’s no surprise that video is shifting and shaping the world of marketing more than ever in 2017 . And if there’s anything to take away from 2016, it’s that video is no longer an option for marketers — it’s a vital part of any content strategy that wants to taste success. How common is it to see someone deeply engrossed in a video on their mobile device? In just a few years, it will take an individual more than 5 million years to watch the amount of video that will cross global IP networks each month. Every second, a million minutes or almost 17,000 hours of video content will cross the network by 2021, according to Cisco. Well, why? Why is video marketing is a favorable and effective choice?   An article published by Prof.  Albert Mehrabian in 1967 about nonverbal communication showed that only 7%

The 4 P’s of marketing in the digital age

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As marketers, we should be changing the mantra from ‘always be closing’ to ‘always be helping’ - JONATHAN LISTER The marketing mix and the Four P’s (product, placement, price, promotion), had been circulating in the marketing and advertising worlds for over a decade. Its influence has spurned multiple theoretical offshoots, including Lauterborn’s Four C’s (consumer, cost, communication, convenience) and Shimizu’s Four C’s (commodity, cost, communication, channel). As traditional marketing has given way to (and merged with) digital marketing, many people dismiss the Four P’s as irrelevant, outdated, fit for the antiquated consumer but not the modern one. Let’s dive into how each P can be applied to marketing in the digital age. Product = Presentation This first P in the 4 P’s equation is your product. Before you can determine price, choose promotion or find a placement, you have to have a product that has potential. The modern consumer